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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UB9R8E
Sale price  $243.00 SAVE   $0.05 Regular price  $243.05
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Support for Your LaserJet Pro MFP

Keep your HP LaserJet Pro MFP series M428, M429, and M329 running smoothly with the HP 4 year Next Business Day Service. Designed for professionals who depend on consistent, high-performance printing, this Care Pack offers you the peace of mind that comes with expert onsite repair and quick response times. When unexpected hardware issues arise, HP’s skilled technicians ensure your device is back in operation with minimal downtime.

This service plan offers a comprehensive support package, including remote troubleshooting and, when necessary, onsite hardware repair on the next business day. You'll benefit from parts and materials replacement at no extra cost, ensuring your hardware maintains peak performance. With a coverage window based on standard workdays for nine hours, you can rely on efficient service that fits your business schedule.

HP’s dedicated escalation management guarantees that even the most complex problems are handled with professionalism and expertise. The Care Pack covers all HP-branded components, such as network parts, memory modules, paper trays, duplex units, and storage media. Investing in this service plan not only protects your device but also maximizes the return on your hardware investment by reducing total cost of ownership through dependable support.



Specification Details
Product Name HP 4 year Next Business Day Service for LaserJet Pro MFP M428 M429 M329
SKU UB9R8E
Service Type Care Pack - Onsite Repair
Duration 4 years
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Component Coverage All HP branded components including Jetdirect, memory, paper trays, duplex units, and storage media
Service Method Onsite repair and remote troubleshooting
Support Provider HPI
UNSPSC Code 81111812
Material Type Service (DIEN)
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.