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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9MZ1E
Sale price  $395.00 SAVE   $0.26 Regular price  $395.26
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
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Key Specs

Product Overview

Description

HP 4 Year Next Business Day Service for LaserJet Enterprise M609 M612

Ensure uninterrupted performance of your LaserJet Enterprise M609 and M612 printers with HP's premium 4 year Next Business Day Service Care Pack. Specifically designed for demanding business environments, this service guarantees expert support through remote troubleshooting and prompt onsite repairs. With HP’s skilled technicians ready to assist, any hardware issues are diagnosed quickly and resolved efficiently, minimizing downtime and keeping your office productivity on track.

This care pack offers next business day onsite support during standard work hours, including replacement of parts and materials necessary to restore your equipment to full functionality. It covers all HP branded components—such as HP Jetdirect network adapters, memory modules, paper trays, duplex units, and storage media—ensuring comprehensive coverage. A standout benefit is the defective media retention option, allowing you to retain failed storage devices for secure data disposal and compliance with industry standards.

With a duration of four years and a commitment to excellent service, this HP care pack combines advanced remote assistance with dependable onsite repair. HP’s escalation management guarantees the right resources are mobilized for complex incidents, safeguarding your technology investment and providing peace of mind. Choose HP 4 Year Next Business Day Service to protect your LaserJet Enterprise printers and maintain smooth business operations.



Specification Details
Product Name HP 4 year Next Business Day Service for LaserJet Enterprise M609 M612
SKU U9MZ1E
Product Type Care Pack
Care Pack Subtype BASE
Service Method Onsite repair
Response Time Next business day
Duration 4 years (48 months)
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Additional Support Option Defective media retention
Support Type Onsite repair with remote support
Coverage All HP branded components including HP Jetdirect network components, memory, and accessories
Care Pack Type Electronic
Place of Service Onsite
Company HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.