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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U9ZC2E
Sale price  $758.00 SAVE   $35.76 Regular price  $793.76
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
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Key Specs

Product Overview

Description

HP 4 Year Next Business Day Onsite Hardware Support with Defective Media Retention for DesignJet Z9-24

Ensure your DesignJet Z9-24 printer stays operational and productive with the HP 4 Year Next Business Day Onsite Hardware Support. Designed specifically for businesses that can’t afford downtime, this comprehensive service plan delivers expert onsite hardware repair within the next business day, minimizing interruptions and maximizing your workflow. With support available during standard workdays for 9 hours daily, you can rely on HP’s quick response and professional assistance exactly when you need it.

This care pack not only offers next business day onsite repair but also includes defective media retention, granting you complete control and security over your sensitive data. If your printer’s storage disks become defective, HP will diagnose the issue, provide replacement parts, and allow you to retain the original devices securely. Additionally, access to remote diagnostics and thorough escalation procedures ensures that your issues are resolved efficiently and effectively, whether remotely or in person.

Backing your hardware with this HP Care Pack guarantees peace of mind. Benefit from the expertise of HP support specialists who are available to help through remote support channels or direct onsite visits, guaranteeing that your equipment is restored to optimal condition as soon as possible. Invest in a support service that prioritizes your business continuity and helps you stay in control of your technology investment.



Specification Details
Product Name HP 4 Year Next Business Day Onsite HW Support w/Defective Media Retention for DesignJet Z9-24 1 roll
Product Number U9ZC2E
Duration 4 years (48 months)
Service Method Onsite repair
Response Time Next business day
Coverage Window Standard workdays - 9 hours, 5 days a week
Warranty Coverage In warranty
Additional Support Option Defective media retention
Support Type Onsite repair with remote problem diagnosis
Care Pack Type Electronic
Product Classification Fixed CP standalone
UNSPSC Code 81111818
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.