Skip to product information
4%
OFF
Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U9ZH5E
Sale price  $2,075.00 SAVE   $98.22 Regular price  $2,173.22
View More
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

We wouldn't be beaten by price

If you’ve seen it cheaper, let us know

Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Hardware Support

Experience unparalleled protection for your DesignJet Z6810-60 with the HP 4 Year Next Business Day Onsite Hardware Support featuring Defective Media Retention. This comprehensive Care Pack ensures that expert support is just a call away, delivering prompt onsite repairs within the next business day. Whether you're facing hardware malfunctions or need swift replacement parts, HP’s dedicated technicians will arrive directly at your location within standard workdays, guaranteeing minimal downtime and uninterrupted productivity.

Benefit from the convenience and security of defective media retention, allowing you to retain faulty storage disks for data privacy and compliance. This service combines the ease of remote problem diagnosis and formal escalation procedures with hands-on repair, ensuring your printer operates as good as new throughout the entire coverage period. With a four-year duration and in-warranty coverage, you gain peace of mind knowing your investment is safeguarded by HP’s trusted support infrastructure.

Stay ahead with HP’s access to advanced electronic support tools and remote system access, making troubleshooting seamless and efficient. Designed to keep your hardware running at peak performance, this proactive solution helps you maintain data security and control while receiving expert assistance tailored to your needs. Choose HP 4 Year Next Business Day Onsite HW Support w/Defective Media Retention for a hassle-free maintenance experience that keeps your DesignJet Z6810-60 operating smoothly—saving time, reducing costs, and enhancing the lifecycle of your equipment.



Specification Details
Product Name HP 4 year Next Business Day Onsite HW Support w/Defective Media Retention for DesignJet Z6810-60
SKU U9ZH5E
Care Pack Type Electronic
Service Method Onsite repair
Warranty Coverage In warranty
Additional Support Option Defective media retention
Coverage Window Standard workdays - 9 hours
Duration 4 years (48 months)
Response Time Next business day response
Support Type Onsite repair
Service Features Remote problem diagnosis and support; Next business day onsite hardware support; Replacement parts and materials included; Formal escalation procedures and management; Access to electronic support information and tools; HP remote system access and support; Defective media retention
Datasheet Publication Number 4AA5-6385
UNSPSC Code 81111818
Place of Service Onsite
Product Classification Fixed CP standalone
Supplies & accessories
Support Downloads

Page title

Select a page to display its content.
Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.