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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U9YX7E
Sale price  $627.00 SAVE   $29.66 Regular price  $656.66
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Hardware Support for HP DesignJet Z6-24

Ensure your HP DesignJet Z6-24 printer stays in optimal condition with the HP 4 Year Next Business Day Onsite HW Support with Defective Media Retention. Designed to provide peace of mind, this comprehensive Care Pack guarantees expert onsite hardware repair services within the next business day, minimizing downtime and keeping your projects on schedule. With coverage spanning four full years, your investment is safeguarded by dedicated support professionals available during standard workdays.

This service includes not only rapid onsite repairs but also replacement parts and materials, eliminating concerns about additional expenses. Whether it’s a minor glitch or hardware failure, HP’s skilled technicians will quickly diagnose and resolve the issue, using remote system access tools when appropriate or arriving at your location to provide hands-on care. The inclusion of defective media retention means you retain control of your data; HP will replace any faulty storage media while allowing you to keep the defective disks for security and compliance purposes.

Maximize uptime and efficiency with HP’s trusted support solution, offering formal escalation procedures and continuous access to electronic support resources. The HP Care Pack is your assurance of professional, timely service that keeps your DesignJet Z6-24 performing at its best, so you can focus on delivering exceptional results without interruption.



Product Specifications & Information
Product Name HP 4 year Next Business Day Onsite HW Support w/Defective Media Retention for DesignJet Z6-24 1 roll
SKU U9YX7E
Product Type Care Pack
Duration 4 years (48 months)
Place of Service Onsite
Service Method Onsite repair
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Additional Support Option Defective media retention
Support Features Remote problem diagnosis and support, Next business day onsite hardware support, Replacement parts and materials, Formal escalation procedures, HP remote system access and support, Defective media retention
Datasheet Publication Number 4AA5-6385
UNSPSC Code 81111818
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.