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Brand: HP
SKU: U9NK1E
$1,089.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Hardware Support for Your LaserJet Enterprise MFP M63x

Ensure uninterrupted workflow and maximum uptime for your LaserJet Enterprise MFP M63x with HP's 4 Year Next Business Day Hardware Support featuring Defective Media Retention. Designed for businesses that demand fast, dependable service, this Care Pack provides expert onsite repair within the next business day, minimizing downtime and keeping your operations running smoothly. From remote diagnostics to swift on-premises assistance, HP’s skilled technicians are ready to tackle hardware issues promptly and efficiently.

Security and data control are paramount, especially when dealing with defective storage media. This service allows you to retain your failed storage drives, giving you complete control over sensitive information in compliance with your security protocols and industry standards. Rest assured knowing that all HP branded components — including network cards, memory modules, trays, duplex units, and more — are covered, with replacement parts included to restore your device's full functionality.

Backing your investment with a comprehensive, 4-year coverage plan, HP offers standard workday coverage with responsive escalation procedures to resolve even complex incidents. Whether it’s remote troubleshooting or onsite repair, this Care Pack ensures you have the support you need to maintain productivity and security across your enterprise.



Specification Details
Product Name HP 4 year Next Business Day HW Support w/Defective Media Retention for LaserJet Enterprise MFP M63x
Product Number U9NK1E
Care Pack Type Electronic
Duration 4 years (48 months)
Response Time Next business day
Service Type Onsite repair
Service Method Onsite repair & Remote support
Coverage Window Standard workdays - 9 hours
Additional Support Defective media retention
Warranty Coverage In warranty
Supported Components HP branded components including HP Jetdirect, memory components, paper trays, duplex units, storage media
Registration Required No
UNSPSC Code 81111812
Product Classification Fixed CP standalone
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.