Reliable and Fast Hardware Support for Your HP DesignJetXL 3800MFP
Ensure your HP DesignJetXL 3800MFP (A and B Series) operates at peak performance with the HP 4 year Next Business Day Hardware Support with Defective Media Retention (DMR) and Maintenance Kit Replacement (MKR). Designed to provide unparalleled peace of mind, this Care Pack offers expert onsite repair with next business day response, minimizing downtime and keeping your business moving forward. Our certified technicians bring replacements, parts, and preventive maintenance kits directly to your location, addressing hardware issues swiftly and efficiently.
Our comprehensive support features include remote problem diagnosis, formal escalation management, and access to exclusive HP electronic support resources. Whether you need assistance via phone or require an in-person visit, HP’s dedicated experts are available during standard working hours – nine hours a day, five days a week – delivering dependable service when you most need it. By investing in this 48-month Care Pack, you not only protect your equipment but also ensure continued productivity with minimal disruption.
With the HP 4 year Next Business Day Hardware Support, you benefit from included replacement parts and materials, ensuring your HP DesignJetXL scanner and printer stay as good as new. Plus, the service includes replacement of Preventive Maintenance Kits at defined times, proactively supporting your device’s longevity and reliability. Experience seamless, professional hardware support that keeps your critical imaging and printing workflows flawlessly operational.
| Specification |
Details |
| Product Name |
HP 4 year Next Business Day Hardware Support w/DMR/MKR for HP DesignJetXL 3800MFP (A and B Series) |
| Product Number |
U67Q1E |
| Product Type |
Care Pack |
| Care Pack Type |
Electronic |
| Service Method |
Onsite repair |
| Place of Service |
Onsite |
| Warranty Coverage |
In warranty |
| Response Time |
Next business day |
| Coverage Window |
Standard workdays - 9 hours |
| Coverage Period |
48 months |
| Additional Support Option |
Defective media retention |
| Service Features |
Remote problem diagnosis and support, Next business day onsite hardware support, Replacement parts and materials included, Formal escalation procedures and management, Access to electronic support information and tools, HP remote system access and support, Replacement of Preventive Maintenance Kits |
| Additional Information |
Included preventative maintenance kit |
| UNSPSC Code |
81111812 |
| Company |
HPI |
