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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: UD5M6E
Sale price  $849.00 SAVE   $0.08 Regular price  $849.08
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Hardware Support for Your Designjet Studio 36

Experience peace of mind with the HP 4 year Next Business Day Hardware Support for Designjet Studio 36 care pack. Designed to keep your hardware running smoothly, this support service guarantees expert onsite repair within the next business day, ensuring minimum downtime and maximum productivity. Whether you're dealing with unexpected hardware issues or require prompt replacements, HP’s experienced technicians are ready to assist you, delivering professional service right at your doorstep.

Benefit from comprehensive coverage spanning four years, including replacement parts and materials, all backed by HP’s formal escalation procedures and remote diagnostic support. Operating during standard workdays for nine hours, five days a week, this service ensures that your Designjet Studio 36 stays in optimal condition, so you can focus on what matters most – your work.

With HP’s support, you gain access to valuable electronic support tools and remote system access, allowing quick problem diagnosis and solutions. Don’t let hardware interruptions hinder your workflow. Invest in dependable, timely, and efficient support designed to keep your Designjet printing projects moving seamlessly.



Specification Details
Product Name HP 4 year Next Business Day Hardware Support for Designjet Studio 36
Product Number UD5M6E
Care Pack Type Electronic
Service Method Onsite repair
Coverage Window Standard workdays - 9 hours
Duration 4 years (48 months)
Response Time Next business day response
Support Type Onsite repair
Warranty Coverage In warranty
Key Service Features Remote problem diagnosis and support; Next business day onsite hardware support; Replacement parts and materials included; Formal escalation procedures and management; Access to electronic support information and tools; HP remote system access and support
Registration Required No
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.