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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
  • HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
HP 4 Year Next Business Day Exchange Hardware Support for OfficeJet Pro Printer - Ultra High
Brand: HP
SKU: U6M86E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Ensure Continuous Productivity with HP 4 Year Next Business Day Exchange Hardware Support

Protect your investment and maintain seamless printing operations with the HP 4 Year Next Business Day Exchange Hardware Support for OfficeJet Pro Printer - Ultra High. Designed for businesses that cannot afford downtime, this premium care pack offers fast and reliable hardware exchange service to keep your OfficeJet Pro printer running without interruption. Benefit from advanced unit exchange with the replacement unit arriving the next business day, minimizing disruption and ensuring your business stays productive.

Enjoy peace of mind with comprehensive coverage that includes shipping costs, prepaid labels for seamless returns, and access to expert remote troubleshooting assistance. This service plan is valid for four years from the date of hardware purchase and operates during standard workdays for nine-hour coverage, allowing you to receive prompt support when you need it most. Simply ship your defective unit back with the provided prepaid materials, and HP will handle the rest with courier return logistics.

The package also grants you access to HP's extensive electronic support services, giving you immediate assistance and technical information for efficient issue resolution. Without any registration requirements, setting up this care pack is straightforward and hassle-free, making it an ideal solution for businesses seeking reliable, no-cost shipping and dedicated exchange support for their OfficeJet Pro printer.



Specification Details
Product Name HP 4 year Next Business Day Exchange Hardware Support for OfficeJet Pro Printer - Ultra High
SKU U6M86E
Care Pack Type Electronic
Coverage Duration 4 years (48 months)
Response Time Next business day
Service Method Advanced unit exchange
Place of Service Offsite
Logistics Options Courier shipment and defective return
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Shipping Costs Included
Support Features Remote problem diagnosis, technical telephone support, prepaid shipping, hardware exchange
Registration Required No
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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