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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U03HGE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Support for Your Color LaserJet Managed MFP E877xx

Ensure your Color LaserJet Managed MFP E877xx stays productive and efficient with the HP 4 Year Next Business Day with Defective Media Retention (DMR) Service. Designed to minimize downtime and maximize device uptime, this comprehensive care pack offers you expert onsite repair services delivered promptly on the next business day. Whether you face simple malfunctions or complex hardware issues, HP’s skilled technicians will diagnose and resolve problems quickly to keep your business operations running smoothly.

This care pack empowers you to stay in control of your sensitive data with the Defective Media Retention option, allowing you to securely retain failed storage media. Coupled with thorough coverage of all HP branded components—including Jetdirect network cards, memory, paper trays, duplex units, and storage media—this service assures you of hassle-free repairs without the worry of additional parts replacement costs.

Benefit from HP’s remote troubleshooting capabilities, which tackle issues swiftly through expert diagnostics before dispatching onsite support if necessary. The care pack includes escalation management to access specialized resources for complex incidents, ensuring your hardware is restored efficiently. With coverage across standard workdays during business hours and a commitment to next business day response, this HP service plan provides the dependable support your enterprise demands.



Feature Details
Product Name HP 4 year Next Business Day with DMR Service for Color LaserJet Managed MFP E877xx
SKU U03HGE
Care Pack Type Electronic
Service Method Onsite repair
Response Time Next business day
Duration 4 years (48 months)
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Additional Support Option Defective media retention
Supported Components All HP branded components including Jetdirect network components, memory, paper trays, duplex units, and storage media
Service Features Remote diagnosis and troubleshooting, onsite hardware support, replacement parts and materials included, escalation management
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

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Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.