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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UT990E
$544.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Support for Your HP Color LaserJet CP5225

Ensure uninterrupted productivity with the HP 4 year Next Business Day w/Defective Media Retention Service for Color LaserJet CP5225. Designed for businesses that rely on maximum uptime, this service pack offers expert remote problem diagnosis combined with rapid onsite repair, so your printer is back up and running swiftly. With an industry-leading next business day response time, you can trust HP's knowledgeable technicians to resolve hardware issues efficiently and minimize downtime.

Data security is a top priority — with defective media retention, you retain full control over your sensitive storage media. This means when storage media fails, HP replaces it promptly while allowing you to securely archive or dispose of the old media in compliance with your organization's security standards. Along with replacement parts and materials, you’ll benefit from comprehensive coverage of all HP branded components, including Jetdirect network cards, memory, accessories, and more.

Take advantage of HP's escalation management for complex cases, ensuring expert resources are mobilized as needed to get the job done right the first time. This care pack is a fixed standalone product that delivers peace of mind, convenience, and security with every repair service. Simplify your IT management and maintain seamless operation with this trusted HP Care Pack, backed by high-quality service and support.



Specification Details
Product Name HP 4 year Next Business Day w/Defective Media Retention Service for Color LaserJet CP5225
SKU UT990E
Duration 4 years (48 months)
Response Time Next business day
Service Method Onsite repair
Coverage Window Standard workdays - 9 hours
Additional Support Defective media retention
Warranty Coverage In warranty
Coverage Scope All HP branded components including Jetdirect network components, memory, paper trays, duplex units, and storage media
Registration Required No
Care Pack Type Electronic
Place of Service Onsite
Support Type Onsite repair with remote troubleshooting
Product Classification Fixed CP standalone
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.