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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UA7Q5E
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable HP 4 Year Next Business Day Onsite Support

Ensure your HP LaserJet E82560 MFP Managed remains in peak operating condition with the HP 4 Year Next Business Day w/Defective Media Retention Care Pack. Designed for businesses that value minimal downtime and fast, secure service, this comprehensive support plan offers next business day onsite repairs by expert technicians. This means when hardware issues arise, you get prompt, professional assistance right at your doorstep, maximizing your productivity and minimizing interruptions.

Key Benefits Include:

  • Remote diagnosis and troubleshooting to resolve issues quickly and conveniently.
  • Onsite hardware support the next business day, ensuring rapid response and repair.
  • Defective media retention, allowing you to maintain control over sensitive data without compromise.
  • Replacement parts and materials included, so your device is restored to full operation without additional costs.
  • Access to HP's escalation management to handle complex technical problems effectively.
  • Coverage for all HP branded components, including network parts, memory, accessories, and more.

This 4-year care pack guarantees your investment is protected with expert care, comprehensive coverage, and tailored service designed specifically for HP LaserJet devices. With standardized working hours coverage and service delivery that respects your business needs, you can confidently rely on HP’s proven expertise. Choose the HP 4 Year Next Business Day w/Defective Media Retention Care Pack and experience unmatched service reliability, keeping your operations efficient and your data secure.



Specification Details
Product Name HP 4 year Next Business Day w/Defective Media Retention for LaserJet E82560 MFP Managed
Product Number UA7Q5E
Care Pack Type Electronic
Service Method Onsite repair
Response Time Next business day
Duration 4 years (48 months)
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Support Features Remote diagnosis, Onsite repair, Defective media retention, Replacement parts included, Escalation management, Coverage for all HP branded components
Registration Required No
Place of Service Onsite
Additional Support Option Defective media retention
Product Classification Fixed CP standalone
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.