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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UA7A9E
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Support for Your Color LaserJet E87640 MFP Managed

Experience unparalleled peace of mind with the HP 4 year Next Business Day w/Defective Media Retention service. Designed specifically for Color LaserJet E87640 MFP Managed devices, this Care Pack ensures your equipment stays operational with expert onsite repair—right when you need it. Should any issues arise, HP's skilled IT professionals provide prompt remote troubleshooting and diagnostics to get you up and running or dispatch a technician to your location on the very next business day for in-person support.

What sets this service apart is its commitment to safeguarding your sensitive data. With the defective media retention option, you maintain control over your failed storage media, enabling secure disposal or archiving according to your security requirements. Alongside coverage for all HP branded components—including network modules, memory, and accessories—this service provides everything needed to restore your hardware to full functionality quickly and securely.

Key Benefits & Features:

  • Next business day onsite repair ensures minimal downtime
  • Defective media retention protects your sensitive data
  • Comprehensive coverage for all HP branded accessories and components
  • Replacement parts and materials included
  • Formal escalation procedures for complex issues
  • Convenient electronic Care Pack with no registration required

With this Care Pack, you gain more than just support—you acquire a trusted partner ready to resolve problems efficiently and securely. Maximize your productivity and minimize disruption with HP’s expert onsite service designed for your business needs.



Specification Details
Product Name HP 4 year Next Business Day w/Defective Media Retention for Color LaserJet E87640 MFP Managed
Product Number (SKU) UA7A9E
Care Pack Type Electronic
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage In warranty
Duration 4 years (48 months)
Response Time Next business day
Support Type Onsite repair
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Service Features Remote diagnostics, replacement parts, escalation management, coverage for all HP branded components
Registration Required No
UNSPSC Code 81111812
Material Type DIEN
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

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For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.