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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UA5H8E
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Support with Secure Data Retention

Ensure your Color LaserJet E77822-E78322 MFP Managed devices always stay productive and secure with the HP 4 Year Next Business Day Care Pack with Defective Media Retention. Designed to minimize downtime, this service plan delivers expert onsite repair with next business day response, so you can focus on what matters most — your business operations. From remote diagnostics to rapid in-person assistance, HP's team of specialists ensures your printer hardware is back to optimal performance swiftly and efficiently.

Protect your sensitive data with confidence. This Care Pack lets you retain defective storage media, allowing you to securely manage or archive failed drives in compliance with your company’s data security standards and industry regulations. With all necessary replacement parts and materials included in the service, plus comprehensive coverage for all HP branded components, including Jetdirect network cards, memory modules, paper trays, and duplex units, you can trust HP to provide seamless support that keeps your equipment running smoothly.

Benefit from HP’s formal escalation management for complex incidents, ensuring the right expertise is engaged quickly to resolve any issues. This 4-year electronic care pack delivers peace of mind and reliable service — a smart investment in prolonging the life and performance of your Color LaserJet managed devices. Choose HP for support you can count on, with help just a phone call or visit away.



Specification Details
Product Name HP 4 year Next Business Day w/Defective Media Retention for Color LaserJet E77822-E78322 MFP Managed
SKU UA5H8E
Care Pack Type Electronic
Care Pack Subtype BASE
Service Method Onsite repair
Response Time Next business day
Duration 4 years (48 months)
Warranty Coverage In warranty
Support Type Onsite repair with remote problem diagnosis
Additional Support Option Defective media retention
Coverage Window Standard workdays - 9 hours
Service Features Remote diagnostics, next business day onsite support, defective media retention, replacement parts and materials, escalation management, coverage for all HP branded components
Product Classification Fixed CP standalone
UNSPSC Code 81112306
Publication Number 4AA5-6385
Manufacturer HPI
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.