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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
  • HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
HP 4 Year Next Business Day Advance Exchange Service for ConsumerLaserJet Printers
Brand: HP
SKU: U35PME
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Product Overview

Description

HP 4 Year Next Business Day Advance Exchange Service for ConsumerLaserJet Printers

Ensure your printing operations run smoothly and efficiently with the HP 4 Year Next Business Day Advance Exchange Service designed specifically for ConsumerLaserJet Printers. This comprehensive care pack guarantees peace of mind by offering prompt and reliable support, minimizing downtime so that you can focus on what matters most. With expert remote problem diagnosis and technical assistance just a phone call away, help is always readily available from HP's seasoned specialists.

What sets this service apart is its fast and convenient advanced exchange process. Should your printer require replacement, HP will ship a brand new unit to you the very next business day – complete with prepaid shipping for the return of the defective product. No hidden costs, no unexpected delays. This coverage spans four full years, providing extended protection well beyond the standard warranty period, with all shipping costs included for your convenience.

Designed to work seamlessly offsite, this care pack covers standard workday hours with a nine-hour coverage window to align with your business needs. Enjoy complete coverage for your hardware, remote support, and efficient logistics that ensure your printer is up and running with minimal interruption. Choose HP's 4 Year Next Business Day Advance Exchange Service for a hassle-free, dependable solution to keep your ConsumerLaserJet Printer performing at its best.



Feature Details
Product Name HP 4 year Next Business Day Advance Exchange Service for ConsumerLaserJet Printers
SKU U35PME
Care Pack Type Electronic
Service Duration 4 years (48 months)
Response Time Next business day response
Service Method Advanced unit exchange
Place of Service Offsite
Coverage Window Standard workdays - 9 hours
Support Type Exchange including hardware replacement and remote problem diagnosis
Logistics Options Courier shipment and defective return (prepaid shipping included)
Warranty Coverage In warranty
Registration Required No
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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