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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9NP4E
Sale price  $1,426.00 SAVE   $84.08 Regular price  $1,510.08
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Ensure Maximum Uptime with HP 4 Year Next Business Day Service

When your Color LaserJet Enterprise MFP M68x encounters technical issues, every moment counts. The HP 4 Year Next Business Day Service with Defective Media Retention offers a reliable and professional solution to keep your hardware running smoothly. With next business day onsite repair and expert remote troubleshooting, you can minimize downtime and keep your business operations on track. This service guarantees access to HP’s skilled technicians who will quickly diagnose and resolve issues, either remotely or in person, ensuring you’re back up and running with minimal interruption.

Security and Control of Sensitive Data

Data security is a priority, especially when dealing with defective storage media. This care pack provides defective media retention, giving you peace of mind by allowing you to maintain possession of any failed storage media. This feature ensures sensitive data remains under your control, enabling you to securely dispose of or archive it in line with your company’s data protection policies and industry compliance requirements.

Comprehensive Coverage and Expert Support

HP’s commitment to quality is reflected in the extensive parts and materials coverage included in this service. From HP branded components like Jetdirect network cards and memory modules to accessories such as paper trays and duplex units, every part is covered. Additionally, when complex situations arise, HP’s escalation management ensures specialized resources are deployed to resolve your issues efficiently. Invest in this 4-year coverage to enjoy a worry-free experience, increase your product lifespan, and maintain peak device performance.



Specification Details
Care Pack type Electronic
Product type Care Pack
Care Pack Subtype BASE
Place of service Onsite
Service method Onsite repair
Warranty coverage In warranty
Additional support option Defective media retention
Coverage window Standard workdays - 9 hours
Duration 4 years (48 months)
Response time Next business day response
Support type Onsite repair
Service features Remote problem diagnosis and support, Onsite hardware support - next business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Datasheet publication number 4AA5-6385
Product number (SKU) U9NP4E
UNSPSC code 81111812
Business filter cMPS
Master publishing date 3/2/2020
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.