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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U45R6E
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable 4-Year Parts Exchange and Remote Service for Your HP Color LaserJet Enterprise MFP

Ensure uninterrupted productivity and peace of mind with the HP 4 year Channel Parts Exchange with DMR Service for Color LaserJet Enterprise MFP X579xx/X580xx. Designed exclusively for authorized HP Partners, this comprehensive care pack combines advanced parts exchange with remote diagnosis and support, guaranteeing your devices stay up and running efficiently. Say goodbye to downtime caused by hardware failures and enjoy accelerated access to genuine replacement parts delivered directly to your location.

This 4-year service plan includes next business day parts delivery, eliminating the need to stock costly spares on-site. HP's expert service technicians provide remote problem diagnosis, guiding your team through troubleshooting or directly resolving issues to minimize disruption. Covered components are swiftly replaced under warranty, and the package incorporates defective media retention to maintain data security. With shipping costs included for standard delivery, you receive excellent value and convenience.

Key Benefits:

  • Advanced parts exchange expedites hardware replacement
  • Remote technical support from experienced HP professionals
  • Next business day parts shipping ensures fast turnaround
  • Defective media retention to protect your sensitive data
  • Comprehensive 4-year duration aligned with your device lifecycle

Upgrade your service strategy with HP’s dependable care solution and maximize uptime for your Color LaserJet Enterprise MFP X579xx/X580xx series. This care pack is an essential investment in reliability, expertise, and seamless service delivery.



Specification Details
Product Name HP 4 year Channel Parts Exchange with DMR Service for Color LaserJet Enterprise MFP X579xx/X580xx
Product Number (SKU) U45R6E
Care Pack Type Electronic
Duration 4 years (48 months)
Service Method Part exchange
Response Time Next business day response
Warranty Coverage In warranty
Coverage Window Standard workdays - 9 hours
Place of Service Channel
Additional Support Options Defective media retention
Support Type Exchange (parts only)
Service Features Advanced parts exchange, Next Business Day parts delivery, Remote problem diagnosis and support, Preferential parts discounts
Shipping Shipping charges included for standard delivery
Registration Required No
UNSPSC Code 81112306
Company HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

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For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.