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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
  • HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
HP 4 Year Advance Exchange Service for Consumer LaserJet Printers
Brand: HP
SKU: U35PRE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Extend the Life of Your HP Consumer LaserJet Printer with Confidence

Protect your investment with the HP 4 year Advance Exchange Service for Consumer LaserJet Printers. This comprehensive service plan is designed to extend your printer's coverage beyond the original factory warranty, giving you peace of mind for four full years. With access to expert telephone support and remote diagnostics, any technical issue you encounter can be efficiently identified and resolved without wasting your valuable time.

This service offers a hassle-free hardware exchange featuring prepaid shipping labels, materials, and clear instructions for returning the defective unit. HP ensures fast and reliable replacement shipped within 4-7 business days, using standard freight shipping. Should you need faster delivery, upgraded shipping options are also available for an additional fee. Plus, you benefit from a standard coverage window during regular business hours and online access to HP's vast electronic support resources.

Key Advantages Include:

  • Remote problem diagnosis and technical telephone support
  • Hardware exchange with prepaid shipping and return instructions
  • Coverage valid for 48 months from purchase date
  • Standard workday coverage with rapid response times
  • Access to electronic support information and services

With this care pack, you can rely on HP’s trusted service infrastructure to keep your LaserJet printer running smoothly throughout its lifecycle, minimizing downtime and maximizing productivity.



Feature Details
Product Name HP 4 year Advance Exchange Service for Consumer LaserJet Printers
Product Number U35PRE
Duration 4 years (48 months)
Service Type Care Pack - Advance Exchange
Response Time Exchange shipped within 4-7 business days
Warranty Coverage In warranty
Support Features Remote diagnosis, telephone support, hardware exchange, prepaid shipping for returns
Coverage Window Standard workdays - 9 hours
Service Method Standard unit exchange
Place of Service Offsite
Logistics Options Customer ships defective unit; courier ships replacement
Registration Required No
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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