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Brand: HP
SKU: UQ500E
Sale price  $884.00 SAVE   $49.27 Regular price  $933.27
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable and Fast Onsite Support for Your HP Color LaserJet CP5225

Experience unparalleled hardware support with the HP 4 year 4 hour response 9x5 Onsite Color LaserJet CP5225 Hardware Support plan. Designed specifically for the efficient maintenance of your HP Color LaserJet CP5225 printer, this care pack guarantees expert assistance when you need it most. Enjoy same business day onsite repairs with a rapid 4-hour response time during standard 9x5 workdays, ensuring minimal downtime and maximum productivity.

Our dedicated team of remote IT specialists offer prompt diagnostics and troubleshooting to quickly identify and resolve issues. When in-person support is necessary, HP professionals will be dispatched to your location the same business day, equipped with all required replacement parts to restore your hardware swiftly. Protect your investment with comprehensive coverage that includes all HP branded components—from memory and network modules to accessories like paper trays and duplex units.

This 4-year care plan not only provides timely responses but also ensures expert escalation management for complex incidents, utilizing additional resources or third-party expertise if needed. With HP's robust onsite repair service, you can trust in our commitment to keep your devices running smoothly, delivering consistent performance and peace of mind.



Specification Details
Product Name HP 4 year 4 hour response 9x5 Onsite Color LaserJet CP5225 Hardware Support
SKU UQ500E
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage In warranty
Duration 4 years (48 months)
Response Time 4 hour response during 9x5 workdays
Coverage Window Standard workdays - 9 hours
Support Type 4h onsite repair
Service Features
  • Remote problem diagnosis and support
  • Onsite hardware support - same business day
  • Replacement parts and materials included
  • Escalation management
  • Coverage for all HP branded components
UNSPSC Code 81111812
Product Type Care Pack
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.