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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UF8J5E
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable and Swift Onsite Support for Your HP LaserJet Enterprise MFP 8601

Ensure your critical HP LaserJet Enterprise MFP 8601 continues to operate at peak performance with the HP 4 year 4 hour Onsite with Defective Media Retention (DMR) Service. Designed for businesses that cannot afford downtime, this service provides expert technical assistance within just 4 hours during standard workdays. Experience the confidence of knowing that whenever unexpected hardware issues arise, skilled HP support professionals are ready to diagnose and resolve problems rapidly, either remotely or onsite on the same business day.

Data security is paramount, especially when dealing with defective storage media. This service includes Defective Media Retention, which means you keep possession of any failed storage drives. This feature allows you to securely dispose or archive sensitive data according to your organizational policies or industry regulations, keeping your information protected at all times.

With this care pack, you receive comprehensive onsite repair coverage on all HP branded components of your device, including network components, memory, and accessories. Parts and materials needed for repairs are included, giving you a hassle-free experience. Additionally, formal escalation management ensures complex issues are swiftly handled by the right experts, allowing you to focus on your business without interruption.

Invest in peace of mind and maintain optimal productivity with HP’s trusted onsite support service that combines rapid response, skilled technicians, and data security, tailored specifically for your LaserJet Enterprise MFP 8601.



Specification Details
Product Name HP 4 year 4 hour Onsite with DMR Service for LaserJet Enterprise MFP 8601
SKU UF8J5E
Care Pack Type Electronic
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage In warranty
Response Time 4 hour response
Support Type 4h onsite repair
Duration 4 years
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Service Features Remote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Manufacturer HPI
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

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Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

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Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.