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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U04MZE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

HP 4 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for LaserJet Managed MFP E826xx

Ensure continuous productivity and secure data management with the HP 4 Year 4 Hour 9x5 Service designed for the LaserJet Managed MFP E826xx series. This comprehensive care pack delivers fast, reliable onsite support within four hours during standard business hours, ensuring minimal downtime and maximum efficiency for your critical printing and scanning devices.

Featuring Defective Media Retention (DMR), the service empowers your organization to retain possession of failed storage media, maintaining full control over sensitive data and aiding compliance with security and industry regulations. Benefit from HP’s expert remote troubleshooting and onsite repairs backed by genuine parts replacement and formal escalation processes, ensuring your hardware is restored promptly and effectively.

With coverage of all HP branded components, including network cards, memory, and accessories, this care pack offers peace of mind and dependable support. Trust HP’s dedicated specialists to deliver swift same-business-day onsite repairs and continuous remote support, helping your business stay ahead without interruptions.



Specification Details
Product Name HP 4 year 4 hour 9x5 with DMR Service for LaserJet Managed MFP E826xx
SKU U04MZE
Care Pack Type Electronic
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage In warranty
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Duration 4 years (48 months)
Additional Support Option Defective media retention
Support Type 4h onsite repair
Service Features Remote problem diagnosis, same business day onsite support, replacement parts included, escalation management, coverage for all HP branded components
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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