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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U04P3E
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Onsite Support for Your HP LaserJet Managed MFP E731xx

Ensure your business operations run smoothly with the HP 4 Year 4 Hour 9x5 with Defective Media Retention (DMR) Service designed specifically for the LaserJet Managed MFP E731xx. This comprehensive care pack offers prompt, professional repair services with a 4-hour onsite response during standard business hours, so you experience minimal downtime and fast resolution of hardware issues. Whether remote problem diagnosis or in-person repair is required, HP’s expert technicians are ready to assist with unparalleled expertise.

Security and Convenience with Defective Media Retention

With this service, you maintain complete control over your sensitive and confidential data. HP enables secure defective media retention, allowing you to keep your failed storage media while HP replaces it with a functional component. This feature ensures that your valuable information stays protected without compromising compliance with security or industry regulations.

Comprehensive Coverage and Professional Escalation

The service covers all HP branded components, including critical parts like HP Jetdirect network cards, memory modules, paper trays, duplex units, and storage media. Replacement parts, materials, and expert escalation management are included to handle complex hardware issues swiftly and efficiently, making sure your device returns to optimal performance in no time. Trust HP’s proactive service approach to keep your business devices operational and secure.

Specification Details
Product Name HP 4 year 4 hour 9x5 with DMR Service for LaserJet Managed MFP E731xx
Product Number (SKU) U04P3E
Care Pack Type Electronic
Service Method Onsite repair
Coverage Period 4 years (48 months)
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Additional Support Option Defective media retention
Warranty Coverage In warranty
Support Type 4h onsite repair
Service Features Remote problem diagnosis and support, Onsite hardware support same business day, Replacement parts included, Escalation management, Coverage for all HP branded components
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.