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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 4 Year 4 Hour Same Day Onsite Service with Defective Media Retention for Color LaserJet Enterprise X557xx
Brand: HP
SKU: U45PLE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Same-Day Onsite Support for Your Color LaserJet Enterprise X557xx

Keep your business operations running smoothly with the HP 4 year 4 hour 9x5 with Defective Media Retention (DMR) Service designed specifically for the Color LaserJet Enterprise X557xx series. This comprehensive care pack ensures you receive expert remote troubleshooting and diagnostics paired with prompt onsite repair, all within a guaranteed 4-hour response window during standard business hours. Whether it’s a minor hiccup or a critical hardware issue, HP's skilled technicians will quickly diagnose and resolve problems to minimize downtime and help you stay productive.

Security and control are paramount when handling sensitive data, which is why this service includes Defective Media Retention. You maintain possession of failed storage media, allowing you to securely dispose of or archive it according to your company’s privacy policies or industry regulations. The package also covers all HP branded components, including network adapters, memory modules, and key accessories, ensuring comprehensive protection for your device.

With a four-year duration and same business day onsite repair, you can confidently count on HP’s escalation management and parts replacement to keep your Color LaserJet Enterprise X557xx in optimal condition. Enjoy peace of mind knowing expert support is just a phone call away, ready to assist remotely or in person, ensuring your business-critical hardware is up and running when you need it most.



Specification Details
Product Name HP 4 year 4 hour 9x5 with DMR Service for Color LaserJet Enterprise X557xx
SKU U45PLE
Care Pack Type Electronic
Service Method Onsite repair
Coverage Period 4 years (48 months)
Response Time 4 hours
Coverage Window Standard workdays - 9 hours
Additional Support Defective media retention
Support Type 4h onsite repair
Warranty Coverage In warranty
Supported Components All HP branded components including Jetdirect network components, memory, and accessories
Place of Service Onsite
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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