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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 4 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Enterprise MFP X579xx/X580xx
Brand: HP
SKU: U45QZE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

HP 4 Year 4 Hour 9x5 Onsite Service with Defective Media Retention

Maximize your uptime and maintain control over your critical data with the HP 4 year 4 hour 9x5 with DMR Service designed specifically for Color LaserJet Enterprise MFP X579xx/X580xx series. This premium Care Pack ensures that whenever hardware issues arise, HP's expert technicians respond promptly within four business hours on standard workdays (9x5), providing efficient onsite repair and support. Whether it’s a minor glitch or a complex incident, you can count on extended warranty coverage for four years backed by remote diagnostics and swift onsite interventions — reducing downtime and enhancing productivity.

Security and convenience are paramount with this Care Pack. The Defective Media Retention option allows you to securely retain possession of failed storage media, offering peace of mind and compliance with your organization's data protection requirements. Additionally, all HP branded components—ranging from network interfaces to paper trays—are covered, ensuring comprehensive protection for your device. The service includes replacement parts and materials delivered on site, combined with HP's formal escalation management, ensuring expert resolution tailored to your critical business needs.

Experience the reliability and professionalism of HP's service and support, designed to keep your enterprise laser printer running smoothly and your sensitive data secure. Choose the HP 4 year 4 hour 9x5 with DMR Service for a seamless, worry-free hardware support experience that keeps your business moving forward.



Specification Details
Product Name HP 4 year 4 hour 9x5 with DMR Service for Color LaserJet Enterprise MFP X579xx/X580xx
SKU U45QZE
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours
Duration 4 years
Support Type 4h onsite repair
Warranty Coverage In warranty
Additional Support Option Defective media retention
Service Features Remote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
UNSPSC Code 81112306
Product Classification Fixed CP standalone
Material Type DIEN
Registration Required No
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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