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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 4 Year 4 Hour 9x5 with DMR Service for Color LaserJet Enterprise MFP 580x
Brand: HP
SKU: U45Q9E
$1,404.00
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Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable and Responsive Support for Your Color LaserJet Enterprise MFP 580x

Ensure your critical devices keep running smoothly with the HP 4 year 4 hour 9x5 with Defective Media Retention (DMR) Service designed specifically for the Color LaserJet Enterprise MFP 580x. This Care Pack delivers expert onsite repair services with a fast 4-hour response time during standard 9-to-5 business hours, Monday through Friday, for a full 4-year duration. Designed for businesses that cannot afford downtime, this support service offers peace of mind by minimizing disruption and maximizing productivity.

Benefit from rapid remote diagnostics and troubleshooting by HP IT experts, followed by onsite repair if necessary, all within the same business day. This convenient and professional service ensures that your printer hardware is restored quickly to full working order with replacement parts and materials included. Additionally, the Defective Media Retention feature guarantees that you retain control and possession of your sensitive data by allowing you to keep any failed storage media securely — an essential compliance and security measure in today's data-sensitive environment.

With comprehensive coverage for all HP branded components including network interfaces, memory, accessories like paper trays and duplex units, you can trust HP’s formal escalation procedures will engage appropriate resources to resolve complex issues promptly. Choose the HP 4 year 4 hour 9x5 with DMR Service and experience reliable support that helps you focus on your core business activities without interruption.



Specification Details
Product Name HP 4 year 4 hour 9x5 with DMR Service for Color LaserJet Enterprise MFP 580x
Product Number U45Q9E
Care Pack Type Electronic
Service Coverage Period 4 years (48 months)
Response Time 4 hour response on standard workdays (9 hours/day, Monday to Friday)
Service Method Onsite repair, same business day
Defective Media Retention Yes - keep failed storage media securely
Warranty Coverage In warranty
Covered Components All HP branded components including Jetdirect network components, memory, accessories (paper trays, duplex units, storage media)
Service Features Remote troubleshooting, onsite repair, replacement parts included, escalation management
Place of Service Onsite
Registration Required No
UNSPSC Code 81112306
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.