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Brand: HP
SKU: UB7B6E
$1,161.00
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Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
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Key Specs

Product Overview

Description

HP 4 Year 4 Hour 9x5 w/DMR Service for LaserJet M528

Ensure your HP LaserJet M528 operates at peak performance with the HP 4 Year 4 Hour 9x5 Service with Defective Media Retention (DMR). This comprehensive service plan offers rapid onsite repairs with a guaranteed 4-hour response time during standard business hours, minimizing downtime and keeping your workflow uninterrupted. Whether you encounter hardware malfunctions or need urgent maintenance, HP’s expert technicians are ready to provide timely, efficient support.

Security is paramount when handling defective storage media. With the Defective Media Retention option, you retain possession of failed storage media, allowing you to securely manage your sensitive data according to your company’s policies and compliance requirements. Plus, the plan includes replacement parts and materials, ensuring your HP hardware is restored quickly to full functionality without added costs.

Benefit from HP’s robust escalation management and coverage that extends to all HP branded components, including memory modules, network accessories, and attached peripherals. Whether troubleshooting remotely or providing onsite service the same business day, HP’s dedicated support specialists assure reliable assistance that you can count on for the lifetime of your service agreement.



Specification Details
Product Name HP 4 year 4 hour 9x5 w/DMR Service for LaserJet M528
SKU UB7B6E
Care Pack Type Electronic
Service Method Onsite Repair
Warranty Coverage In Warranty
Duration 4 Years (48 months)
Response Time 4 Hour Response
Coverage Window Standard Workdays (9 hours)
Additional Support Option Defective Media Retention
Support Type 4h Onsite Repair
Service Features Remote Diagnosis, Onsite Hardware Support, Replacement Parts, Escalation Management, Coverage for all HP Branded Components
UNSPSC Code 81111812
Place of Service Onsite
Care Pack Subtype BASE
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.