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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U11DCE
$517.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable and Responsive HP 4 Year Onsite Support for LaserJet Enterprise MFP M43x

Maximize your printer uptime and ensure uninterrupted productivity with the HP 4 Year 4 Hour 9x5 w/DMR Service for LaserJet Enterprise MFP M43x. Designed for businesses that rely on their LaserJet Enterprise MFP, this premium care pack offers swift onsite repair with a remarkable 4-hour response time during standard business hours. Whether it's diagnosing issues remotely or arriving at your location the very same business day, HP's expert technicians bring the support your enterprise demands—minimizing downtime and keeping your operations running smoothly.

Security and control over your sensitive data are paramount, which is why this service includes Defective Media Retention. You retain possession of any failed storage media, empowering you to securely manage or dispose of data per your company’s policies or compliance mandates. Plus, HP covers all HP-branded components, including Jetdirect network cards and accessories like paper trays and duplex units. This comprehensive coverage combined with prompt service underlines HP's commitment to elevating your service experience.

Unlock peace of mind with proactive escalation management and parts replacement included in this care pack. Trust HP to bring the right skills and resources to your doorstep, adapting to complex situations with ease. Ideal for businesses seeking dependable onsite hardware support paired with robust remote assistance, this care pack is your partner for boosting printer performance and safeguarding data integrity.



Specification Details
Product Number U11DCE
Product Name HP 4 year 4 hour 9x5 w/DMR Service for LaserJet Enterprise MFP M43x
Care Pack Type Electronic
Service Method Onsite repair
Coverage Duration 4 years (48 months)
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Additional Support Option Defective media retention
Support Type 4h onsite repair
Coverage Includes All HP branded components including Jetdirect network cards, memory, paper trays, duplex units, and storage media
Registration Required No
Warranty Coverage In warranty
Service Features Remote problem diagnosis and support, Same business day onsite hardware support, Defective media retention, Replacement parts and materials, Escalation management
Product Type Care Pack
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.