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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U11VQE
Sale price  $1,402.00 SAVE   $0.32 Regular price  $1,402.32
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Same-Day Onsite Support for Your Color LaserJet Managed MFP

Ensure maximum uptime and enhanced security with the HP 4 year 4 hour 9x5 w/DMR Service for Color LaserJet Managed MFP E47528. Designed for critical business devices, this comprehensive service plan offers you fast, expert support within just four hours on standard workdays, helping you minimize operational disruptions and maintain productivity. Whether it’s remote diagnostics or onsite repair, HP’s skilled technicians are ready to resolve your hardware issues quickly and efficiently.

Secure your sensitive data with our Defective Media Retention feature, which allows you to keep your failed storage media for safe disposal or archiving, ensuring full control over confidentiality and compliance requirements. Beyond just repairs, this service includes replacement parts and materials, escalation management for complex problems, and full coverage for all HP branded components including network modules, memory, and accessories. With HP’s reliable expertise at your side, you can focus on your business while we keep your device running smoothly.

Experience peace of mind knowing that expert support is just a call away, providing both remote troubleshooting and rapid onsite assistance the very same day. This 4-year care pack with standard 9x5 coverage window offers a hassle-free solution tailored to meet your needs and support your operational success.



Product Specifications
Product Name HP 4 year 4 hour 9x5 w/DMR Service for Color LaserJet Managed MFP E47528
SKU U11VQE
Manufacturer HPI
Care Pack Type Electronic
Care Pack Subtype BASE
Service Type 4h onsite repair
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Duration 4 years (48 months)
Place of Service Onsite
Additional Support Defective media retention
Warranty Coverage In warranty
UNSPSC Code 81111812
Service Features
  • Remote problem diagnosis and support
  • Onsite hardware support – same business day
  • Defective media retention
  • Replacement parts and materials included
  • Escalation management
  • Coverage for all HP branded components
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.