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Brand: HP
SKU: UC0Q5E
$157.00
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Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

HP 4 Year 4 Hour 9x5 Onsite Service for LaserJet Pro M404 M405 M304 M306

Ensure uninterrupted productivity and peace of mind with the HP 4 Year 4 Hour 9x5 Service Care Pack tailored specifically for your LaserJet Pro M404, M405, M304, and M306 printers. Designed to deliver expert support during standard business hours, this service provides a rapid 4-hour onsite response, ensuring that your critical devices are serviced promptly whenever an issue arises. With HP's skilled technicians readily available for both remote troubleshooting and onsite repairs, your workflow experiences minimal disruption.

This comprehensive service plan covers the replacement of all HP branded components, including key parts such as HP Jetdirect network components, memory modules, paper trays, duplex units, and storage media. When complex problems occur, HP’s escalation management procedures kick in, guaranteeing that the right resources and expertise are allocated to restore your hardware swiftly and efficiently. This Care Pack aligns perfectly with your existing warranty coverage, providing a hassle-free support experience without the need for registration.

With coverage during standard workdays (9x5) over a period of four years, the HP 4 Year 4 Hour 9x5 Service ensures your printers receive the care they deserve. Whether support is provided remotely or onsite the very same business day, you can rely on dependable and high-quality HP service that helps you maintain smooth business operations and get back to work without delay.



Specification Details
Product Name HP 4 year 4 hour 9x5 Service for LaserJet Pro M404 M405 M304 M306
Product Number (SKU) UC0Q5E
Product Type Care Pack
Care Pack Subtype BASE
Warranty Coverage In warranty
Service Coverage Window Standard workdays - 9 hours (9x5)
Duration 4 years
Response Time 4 hour onsite response
Service Method Onsite repair
Support Type 4h onsite repair
Service Features
  • Remote problem diagnosis and support
  • Onsite hardware support – same business day
  • Replacement parts and materials included
  • Escalation management
  • Coverage for all HP branded components including network and accessories
Registration Required No
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.