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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9MU4E
$356.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Optimize Your Printer's Performance with HP 4 Year 4 Hour 9x5 Onsite Service

Ensure your LaserJet Enterprise M607 or M610 printer remains in peak condition with the HP 4 Year 4 Hour 9x5 Service Care Pack. Designed for businesses that demand minimal downtime, this comprehensive service package provides rapid onsite repair within four business hours, operating during standard 9-hour workdays over five days a week. Experience peace of mind knowing that your hardware is covered by expert technicians who are ready to resolve challenges efficiently, helping you maintain productivity without interruptions.

With HP’s trusted onsite repair service, you gain direct access to remote IT experts for instant diagnostics and troubleshooting, followed by same business day onsite support when necessary. What sets this service apart is the defective media retention feature, allowing you to keep your failed storage media and maintain full control over sensitive data security in line with your company’s compliance standards. This solution covers all HP branded components — including memory, network devices, accessories, and even storage media — ensuring a comprehensive warranty that protects your investment.

Beyond quick repairs, HP’s escalation management guarantees that complex issues are handled by the right resources without delay. Replacement parts and materials are included, eliminating unexpected costs and streamlining the service process. Let HP’s dedicated experts support your enterprise printer with unmatched reliability, so you can focus on what matters most — your business success.



Specification Details
Product Name HP 4 year 4 hour 9x5 Service for LaserJet Enterprise M607 M610
SKU U9MU4E
Care Pack Type Electronic
Service Method Onsite repair
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Duration 4 years
Warranty Coverage In warranty
Additional Support Option Defective media retention
Coverage All HP branded components including HP Jetdirect network components, memory, accessories, and storage media
Location of Service Onsite
Support Type 4h onsite repair
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.