Skip to product information
Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9NP7E
$1,994.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

We wouldn't be beaten by price

If you’ve seen it cheaper, let us know

Key Specs

Product Overview

Description

Reliable Onsite Support for Your Color LaserJet Enterprise MFP M68x

Experience seamless protection and expert care with the HP 4 year 4 hour 9x5 Service with Defective Media Retention designed specifically for your Color LaserJet Enterprise MFP M68x. This comprehensive care pack ensures you receive fast, effective onsite repairs within 4 hours during standard 9x5 business hours – keeping your critical device up and running without prolonged downtime. Benefit from HP’s highly trained technicians who come equipped to resolve hardware issues efficiently and professionally right at your location.

With defective media retention included, you maintain full control over your sensitive data. HP professionals will diagnose faulty storage media, provide a prompt replacement, and allow you to securely retain the defective drives to comply with your organization's privacy and security protocols. This attention to data security, along with service coverage for all HP branded components including network and memory parts, makes this care pack an ideal solution for businesses demanding reliability and confidentiality.

Enjoy peace of mind with HP’s escalation management ensuring complex problems are swiftly addressed using specialized resources. By choosing this care pack, you invest in uninterrupted productivity, expert remote and onsite problem resolution, and superior hardware maintenance. Don’t let unexpected hardware failures disrupt your workflow – empower your enterprise with HP’s trusted service and proactive support.



Specification Details
Product Name HP 4 year 4 hour 9x5 Service w/Defective Media Retention for Color LaserJet Enterprise MFP M68x
SKU U9NP7E
Care Pack Type Electronic
Service Type Onsite repair with 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Service Duration 4 years
Defective Media Retention Included
Warranty Coverage In warranty
Additional Coverage All HP branded components including Jetdirect network, memory, accessories
Support Features Remote diagnosis, replacement parts, escalation management
Place of Service Onsite
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

Page title

Select a page to display its content.
Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.