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Australia Wide Installation and Delivery
Australia Wide
Delivery
Same Day
Dispatch
Customer
Support
100%
Guaranteed
If you’ve seen it cheaper, let us know
Experience unparalleled peace of mind and operational efficiency with the HP 4 year 4 hour 9x5 Hardware Support with Defective Media Retention designed specifically for the LaserJet Enterprise MFP M63x. This comprehensive care pack ensures your critical devices receive prompt, expert attention to maintain peak performance and minimize downtime. With a guaranteed four-hour onsite response time during standard workdays, your hardware issues will be addressed quickly and professionally, saving you valuable time and hassle.
Security and convenience are at the core of this service. You retain control of your sensitive data with defective media retention, allowing you to securely manage storage media following diagnostics and replacement. HP’s certified technicians will not only provide remote troubleshooting and diagnostics but will also perform onsite repairs swiftly, replacing any necessary parts or materials. Benefit from continuous coverage of all HP branded components, including network cards, memory, paper trays, and more, supported by formal escalation management for complex incidents.
Choosing this HP care pack means choosing reliability, expert craftsmanship, and peace of mind. Whether remotely or at your doorstep, help is always within reach. Upgrade your hardware support today and ensure your LaserJet Enterprise MFP M63x remains productive and secure for the next four years.
| Specification | Details |
|---|---|
| Care Pack Type | Electronic |
| Service Method | Onsite repair |
| Place of Service | Onsite |
| Duration | 4 years (48 months) |
| Response Time | 4 hour response |
| Coverage Window | Standard workdays - 9 hours |
| Support Type | 4h onsite repair |
| Additional Support Option | Defective media retention |
| Warranty Coverage | In warranty |
| Product Number (SKU) | U9NK4E |
| UNSPSC Code | 81111812 |
| Datasheet Publication Number | 4AA5-6385 |
| Service Features | Remote problem diagnosis and support, Onsite hardware support same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components |
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
For 2016, 2017, and a finalist for 2018, 2022, and 2023.
When you choose Global, you get more than just a printer. You get a partner commiteted to your business.
Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.
Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.
Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.
Support Beyond The Sale
From setup to managed services, we stay with you long after installation.