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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U11E5E
$906.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable HP 4 year 4 hour 9x5 Service with Defective Media Retention

Maintain peak performance and minimize downtime with the HP 4 year 4 hour 9x5 w/DMR Service for LaserJet Managed MFP E42540. Designed for your critical devices, this care pack ensures expert support is just a call away, delivering swift onsite repair within four hours during standard business days. Tailored to meet the demands of busy environments, this service guarantees that your managed multifunction printers continue operating smoothly and efficiently with minimal disruption.

With this service, you benefit from HP’s comprehensive support which includes remote diagnosis and troubleshooting by seasoned IT experts, plus onsite repairs the same business day when needed. Enhance your security posture by retaining defective media, allowing you to manage sensitive data according to your internal policies and compliance standards. Moreover, all parts and materials required for repairs are included, so you can rest assured your hardware will be restored quickly without unexpected costs.

Our escalation management ensures complex issues are met with the proper resources promptly, while full coverage of HP branded components, including accessories and network modules, provides peace of mind. Invest in a support plan that helps maximize uptime, protect your data, and keep your business running efficiently with expert assistance right when you need it.



Product Specifications
Product Name HP 4 year 4 hour 9x5 w/DMR Service for LaserJet Managed MFP E42540
SKU U11E5E
Care Pack Type Electronic (BASE)
Service Method Onsite repair
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Duration 4 years
Warranty Coverage In warranty
Additional Support Defective media retention
Support Type 4h onsite repair
Coverage All HP branded components, including Jetdirect, memory, accessories
Service Features Remote problem diagnosis, Onsite hardware support, Replacement parts included, Escalation management
Publication Number 4AA5-6385
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.