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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U03H0E
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

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Key Specs

Product Overview

Description

Experience Unmatched Service with HP 4 Year 4 Hour 9x5 Onsite Support

Ensure your Color LaserJet Managed MFP E786xx runs seamlessly with the HP 4 Year 4 Hour 9x5 with Defective Media Retention (DMR) Service. Designed to provide comprehensive onsite repair, this care pack guarantees expert support with a swift 4-hour response during standard business hours (9x5), so your critical devices experience minimal downtime. Backed by HP’s extensive expertise, this service lets you maintain productivity and peace of mind knowing that help is just a call away.

This tailored support package offers you remote problem diagnosis by HP's IT specialists, as well as same business day onsite assistance when necessary. It covers all HP branded components including network modules, memory, paper trays, duplex units, and storage media. Best of all, with defective media retention, you maintain full control over any failed storage devices, ensuring your sensitive data remains secure and compliant with your organization’s policies.

Invest wisely in your business continuity with HP’s proactive and reliable service. The comprehensive 4-year coverage not only includes replacement parts and materials, but also escalation management, ensuring even the most complex incidents are resolved efficiently. With HP by your side, you get expert support, rapid issue resolution, and the confidence to focus on what matters most — your work.



Specification Details
Product Name HP 4 year 4 hour 9x5 with DMR Service for Color LaserJet Managed MFP E786xx
SKU U03H0E
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Coverage Window Standard workdays - 9 hours (9x5)
Response Time 4 hour response
Duration 4 years (48 months)
Additional Support Option Defective media retention
Support Type 4h onsite repair
Warranty Coverage In warranty
Service Features Remote problem diagnosis, Same business day onsite support, Defective media retention, Replacement parts included, Escalation management, Coverage for all HP branded components
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.