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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 4 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Enterprise MFP X677xx
Brand: HP
SKU: U45TQE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Same Day Onsite Support with Data Security

Ensure your Color LaserJet Enterprise MFP X677xx stays up and running with the HP 4 year 4 hour 9x5 with DMR Service. Designed for businesses that demand quick and dependable hardware service, this Care Pack offers onsite repairs within four hours during standard business days. Whether unexpected issues arise or equipment needs maintenance, HP's expert technicians are ready to troubleshoot remotely or arrive promptly onsite, minimizing downtime and keeping your operations smooth.

Key Advantages:

  • Rapid 4-hour response time during 9x5 business hours to maximize uptime.
  • Onsite repair services eliminating the hassle of sending your devices away.
  • Defective Media Retention ensures your sensitive data remains secure by allowing you to keep failed storage media.
  • Comprehensive coverage including parts, materials, HP branded components, and accessories.
  • Access to HP’s formal escalation management to resolve complex technical issues efficiently.

With this service, you maintain complete control over your device’s security while benefiting from HP’s unparalleled support network. Simplify your IT management, reduce risk, and protect your investment with a support plan that truly understands your critical business needs. Upgrade your service experience and stay focused on what matters most—your business success.



Specification Details
Product Name HP 4 year 4 hour 9x5 with DMR Service for Color LaserJet Enterprise MFP X677xx
Product Number U45TQE
Care Pack Type Electronic
Service Method Onsite repair
Coverage Window Standard workdays - 9 hours
Response Time 4 hour response
Duration 4 years
Warranty Coverage In warranty
Additional Support Option Defective media retention
Support Type 4h onsite repair
Service Features Remote problem diagnosis, onsite hardware support same business day, defective media retention, replacement parts included, escalation management, coverage for all HP branded components
UNSPSC Code 81112306
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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