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HP 4 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet E625xx E626xx Managed
Brand: HP
SKU: U9NN2E
$2,336.00 SAVE   $129.47 $2,465.47
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

HP 4 Year 4 Hour 9x5 Onsite Service with Defective Media Retention

Ensure your Color LaserJet E625xx E626xx Managed printer stays operational with the comprehensive HP 4 Year 4 Hour 9x5 Onsite Service. Designed for businesses that demand prompt and reliable support, this care pack offers expert assistance that gets to you the very same business day with a guaranteed 4-hour onsite repair response during standard workdays. Maximize your printer uptime and minimize disruptions with HP’s dedicated service program tailored to keep your critical devices running smoothly.

Featuring remote problem diagnosis and onsite hardware support, this service empowers you to quickly resolve issues while retaining full control over your sensitive data. The defective media retention option allows you to securely keep defective storage media, ensuring stringent data protection and compliance with your organization's security protocols. Along with the supply of genuine HP replacement parts, this plan covers all HP branded components including network and memory modules, paper trays, duplex units, and storage media, so you can rest assured that your printer receives the highest quality care.

What sets this service apart is HP’s commitment to escalation management, utilizing specialized resources and third parties to resolve complex incidents efficiently. Whether you need remote troubleshooting or hands-on support, HP’s expert professionals are ready to assist — providing peace of mind and support you can count on. Invest in this HP Care Pack today to protect your hardware investment, maintain productivity, and enjoy seamless printer performance backed by reliable, rapid service.



Specification Details
Product Name HP 4 year 4 hour 9x5 w/DMR Service for Color LaserJet E625xx E626xx Managed
SKU U9NN2E
Care Pack Type Electronic
Service Method Onsite repair
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours
Duration 4 years
Additional Support Defective media retention
Support Type 4h onsite repair
Coverage All HP branded components (network, memory, accessories)
Place of Service Onsite
Registration Required No
Service Features Remote diagnosis, same business day onsite repairs, replacement parts included, escalation management
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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For 2016, 2017, and a finalist for 2018, 2022, and 2023.
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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.