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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 4 Year 4 Hour 9x5 Defective Media Retention Service for Color LaserJet E77822-E78322 MFP Managed
Brand: HP
SKU: UA5J1E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Onsite Support with HP 4 Year 4 Hour 9x5 Defective Media Retention Service

Ensure your Color LaserJet E77822-E78322 MFP Managed devices are protected with HP's comprehensive 4-year onsite service plan. Designed for business environments that demand minimal downtime, this service offers a rapid 4-hour response during standard 9x5 workdays, ensuring that your critical hardware issues are addressed promptly and efficiently. With convenient onsite repairs performed by expert HP technicians, you can expect a professional, hassle-free experience that helps maintain peak productivity.

Protect your data and maintain full control with Defective Media Retention. This key feature enables you to securely retain failed storage media, helping you meet your organization’s security standards and industry regulations without compromise. Along with reliable hardware repairs, the service covers replacement parts and materials, including HP branded components such as Jetdirect network cards, memory modules, paper trays, duplex units, and storage media, giving you peace of mind knowing your equipment is fully supported.

Backed by HP’s expert escalation management and remote diagnostics capabilities, this Care Pack ensures your business receives immediate and comprehensive support, whether remotely or onsite. Streamline your IT support, reduce downtime, and safeguard your sensitive data with HP’s trusted service solution.



Specification Details
Product Name HP 4 year 4 hour 9x5 w/Defective Media Retention SVC for Color LaserJet E77822-E78322 MFP Managed
Product Number UA5J1E
Care Pack Type Electronic
Care Pack Subtype BASE
Service Method Onsite repair
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours
Duration 4 years
Support Type 4h onsite repair
Additional Support Option Defective media retention
Warranty Coverage In warranty
UNSPSC Code 81111812
Service Features Remote diagnosis, same business day onsite repair, media retention, replacement parts and materials, escalation management, coverage for all HP branded components
Registration Required No
Place of Service Onsite
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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