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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
Brand: HP
SKU: U6M82E
Sale price  $431.00 SAVE   $3.16 Regular price  $434.16
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

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Key Specs

Product Overview

Description

Extend Your OfficeJet Pro Printer's Lifespan with HP 3 Year Standard Exchange Hardware Support

Ensure uninterrupted productivity and peace of mind with the HP 3 Year Standard Exchange Hardware Support for OfficeJet Pro Printer - Ultra High. This comprehensive care pack is thoughtfully designed to extend your printer’s warranty coverage beyond the factory period, providing you with an additional three years of dedicated hardware support. Whether you're managing a busy office environment or rely on your printer for critical projects, this service plan offers the reliability your business deserves.

With this plan, you gain access to remote problem diagnosis and expert technical telephone support, ensuring swift identification and resolution of issues without unnecessary downtime. In the event your HP OfficeJet Pro experiences hardware failure, enjoy the convenience of a standard unit exchange, complete with prepaid shipping labels and detailed return instructions to simplify the replacement process. This offsite, standard exchange service guarantees that a replacement unit will be shipped within 4-7 business days, keeping your printing operations seamless.

Additional benefits include standard workday coverage and unrestricted access to HP’s extensive electronic support resources, empowering you with the tools and guidance needed to maintain your printer at peak performance. Backed by HP’s trusted brand and a clear commitment to customer satisfaction, this hardware support plan is an investment in reliability, efficiency, and peace of mind.



Key Feature Details
Product Number U6M82E
Product Name HP 3 year Standard Exchange Hardware Support for OfficeJet Pro Printer - Ultra High
Duration of Coverage 3 years (36 months)
Service Method Standard unit exchange (offsite)
Response Time Replacement shipped within 4-7 business days
Support Type Hardware exchange and remote diagnosis
Coverage Window Standard workdays - 9 hours
Registration Required No
Logistics Customer ships defective unit; courier ships replacement
Care Pack Type Electronic
Support Features Technical telephone support, prepaid shipping label, access to electronic support
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.