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Brand: HP
SKU: U9NA5E
Sale price  $204.00 SAVE   $0.18 Regular price  $204.18
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

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Key Specs

Product Overview

Description

Effortless Return to Depot Service for Your HP LaserJet Enterprise M609 M612

Experience peace of mind with the HP 3 Year Return to Depot Service, designed specifically for your LaserJet Enterprise M609 and M612 printers. Resolve hardware issues quickly and efficiently without the hassle of on-site repairs. This service ensures your printer is handled by expert technicians at designated HP service centers, offering you high-quality remote problem diagnosis and reliable repair solutions. Whether you choose to ship your device or deliver it in person, the option is yours to fit your convenience.

With this care pack, benefit from comprehensive service coverage that includes materials, parts, and return shipping—all seamlessly integrated into one easy plan. Rest assured your printer will be repaired within 3 to 7 business days during standard work hours, minimizing downtime and allowing your business to stay productive. Backed by HP’s commitment to quality and efficiency, your device will be returned fully operational, supported by knowledgeable technical expertise.

Designed to save you time and reduce operational interruptions, the HP 3 Year Return to Depot Service offers a reliable, offsite repair option that eliminates the stress of hardware failures. Trust HP to keep your LaserJet Enterprise printers running smoothly so you can focus on what matters most—your business success.



Specification Details
Product Name HP 3 year Return to Depot Service for LaserJet Enterprise M609 M612
Product Number (SKU) U9NA5E
Care Pack Type Electronic
Service Method Depot repair
Place of Service Offsite
Warranty Coverage In warranty
Duration 3 years (36 months)
Response Time Repaired within 3-7 business days
Support Type Return to depot
Coverage Window Standard workdays - 9 hours
Logistics Options Customer carry-in or shipment
Service Features Remote problem diagnosis, Repair at authorized HP service center, Return shipment of functional device, Materials and parts included
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.