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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
Brand: HP
SKU: U35PTE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Offsite Repair with HP 3 Year Return to Depot Service

Experience peace of mind with the HP 3 Year Return to Depot for Laserjet - L SVC, a premium Care Pack designed to keep your HP Laserjet printer running smoothly. This service offers a comprehensive solution for hardware support by providing expert remote problem diagnosis and telephone support, ensuring that any issues are promptly identified and addressed. Should your device require repairs, simply send your hardware to an HP designated service center either via shipment or customer carry-in – whichever suits your needs best.

With three years of coverage, this service plan includes all necessary parts and labor for repairs or complete replacement if the device cannot be repaired. HP’s efficient offsite repair process guarantees your functional unit is returned to you quickly, typically within 3-7 business days, minimizing downtime and maximizing productivity. Designed for convenience and reliability, this Care Pack is ideal for businesses and individuals seeking hassle-free maintenance and fast turnaround times.

Trust in HP's network of accredited partners and service engineers to provide expert care and support. Benefit from flexible shipment options, standard workday coverage of 9 hours, and seamless repair logistics, all backed by the industry-leading quality and service standards synonymous with HP. Optimize your investment and ensure your Laserjet printer remains in top condition with this essential Return to Depot service.



Specification Details
Product Name HP 3 Year Return to Depot for Laserjet - L SVC
Product Number U35PTE
Product Type Care Pack
Duration 3 years (36 months)
Service Method Depot repair
Support Type Return to depot
Response Time Repaired within 3-7 business days
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Service Features Remote problem diagnosis and support, Repair at a designated HP service center, Complete service coverage
Logistics Options Customer carry-in or shipment
Place of Service Offsite
Care Pack Type Electronic
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.