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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
Brand: HP
SKU: U6M87E
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

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Dispatch

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Key Specs

Product Overview

Description

Reliable and Convenient Hardware Support for Your HP OfficeJet Pro Printer

Experience peace of mind with the HP 3 year Return for Repair Hardware Support for OfficeJet Pro Printer - Ultra High. This comprehensive care pack ensures your OfficeJet Pro printer stays in top working condition without the hassle. Designed to provide fast, efficient offsite repair service, you can simply send your hardware to an HP designated repair center either by shipment or personal delivery—whichever is most convenient for you.

With this support, all parts and labor required for repairs are covered, giving you complete service coverage and the assurance that your device will be returned fully operational. Benefit from remote problem diagnosis and telephone support by HP experts who are ready to assist you. Should your printer require repair, HP’s accredited network of service partners will deliver fast and reliable service, with a standard turnaround time of just three business days.

Don’t let unexpected hardware issues interrupt your productivity. With the HP Ultra High Return for Repair Hardware Support, enjoy expert troubleshooting, prioritized service, and flexible shipment options tailored to your needs. Safeguard your investment and maintain optimal performance with dependable support from HP, ensuring your OfficeJet Pro printer reliably performs for years to come.



Specification Details
Product Name HP 3 year Return for Repair Hardware Support for OfficeJet Pro Printer - Ultra High
SKU U6M87E
Care Pack Type Electronic
Duration 3 years (36 months)
Service Method Depot repair at HP designated service center
Place of Service Offsite
Response Time Repaired within 3-7 business days
Service Features Remote diagnosis, telephone support, repair at HP center, parts and labor included
Logistics Options Customer carry-in or shipment
Warranty Coverage In warranty
Coverage Window Standard workdays - 9 hours
Support Type Return to depot
UNSPSC Code 81112306
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.