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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
  • HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
HP 3 Year Pickup & Return Service for Consumer LaserJet Printers
Brand: HP
SKU: U35Q6E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Protection with HP 3 Year Pickup and Return Service

Safeguard your Consumer LaserJet Printer with the HP 3 Year Pickup and Return Service, designed to provide seamless support and repair without hassle. Experience the convenience of door-to-door service where HP picks up your printer directly from your location, repairs it at a designated HP facility, and returns it to you – all within a standard 3 to 7 business day turnaround time. With comprehensive coverage including parts and labor, you can enjoy peace of mind knowing your investment is protected against unexpected issues for a full three years.

This service pack offers more than just repair: benefit from remote problem diagnosis and 7-day-a-week telephone and chat support by highly trained HP representatives ready to assist you whenever you need. HP’s commitment to quality assures that all repairs use original HP parts and the expertise of the equipment’s manufacturer, ensuring optimal performance and reliability throughout the coverage period.

Enhance your user experience with prompt pick-up, expert depot repair, and hassle-free return logistics designed for your convenience. Whether at home or office, the offsite service method eliminates downtime and the need to transport your printer. Upgrade your support and avoid potential out-of-pocket expenses with this comprehensive care pack, ideally suited to maintain your Consumer LaserJet Printer in peak condition.



Specification Details
Product Name HP 3 year Pickup and Return Service for Consumer LaserJet Printers
SKU U35Q6E
Duration 3 years (36 months)
Service Method Depot repair
Coverage Window Standard workdays - 9 hours
Response Time Repaired within 3-7 business days
Support Type Pickup and return
Registration Required No
Logistics Options Courier pick up and return
Service Feature Highlights Remote problem diagnosis and telephone support, Offsite support and materials, Return shipment, Shipment to the HP designated repair center, Turnaround time
Service Features Prompt pick up, repair and return of PC, 7 days a week remote support, Replacement parts and materials
Warranty Coverage In warranty
Product Type Care Pack
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.