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Brand: HP
SKU: U9NA8E
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Ensure Maximum Uptime with HP 3 Year Parts Exchange Service

Keep your LaserJet Enterprise M609 and M612 printers running smoothly with the HP 3 Year Parts Exchange Service. Designed specifically for businesses that demand reliability and efficiency, this care pack offers advanced parts exchange and next business day delivery to reduce downtime and maintain optimal productivity. With this service, you don’t need to stock replacement parts — HP takes care of shipping them directly to your specified location, so your technicians can focus on what matters most.

Experience peace of mind with remote problem diagnosis and expert technical support from experienced HP service professionals. Whether you need quick troubleshooting or parts replacement, this service ensures rapid response within standard workdays and covers your hardware seamlessly for a full 36 months. Plus, shipping charges for standard delivery are included, offering you a hassle-free service experience with preferential discounts on parts.

Key Benefits:

  • Advanced parts exchange to expedite hardware repair
  • Next business day parts delivery included
  • Remote assistance from HP technical experts
  • Cost-effective solution with preferential parts discounts

Invest in reliability and avoid costly service interruptions by choosing the HP 3 Year Parts Exchange Service — engineered to keep your enterprise printers functioning at their best.



Specification Details
Product Name HP 3 year Parts Exchange Service for LaserJet Enterprise M609 M612
SKU U9NA8E
Care Pack Type Electronic
Duration 3 years (36 months)
Service Method Part exchange
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Logistics Options Parts shipped next business day
Support Type Exchange (parts only)
Warranty Coverage In warranty
Place of Service Channel
Key Features Advanced parts exchange, Next Business Day parts delivery, Remote problem diagnosis, Preferential parts discounts
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.