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HP 3 Year Parts Coverage Hardware Support for SD Pro Series Scanner
Brand: HP
SKU: U5AC9E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Hardware Support for SD Pro Series Scanner

Ensure your SD Pro Series Scanner stays in optimal working condition with the HP 3 year Parts Coverage Hardware Support. Designed to provide peace of mind and minimize downtime, this comprehensive care pack offers expert remote diagnosis and swift onsite part replacement. With a service duration of three years, you can trust HP's experienced technicians to deliver prompt and efficient assistance, helping you maintain continuous productivity.

This plan offers next business day response and parts shipment, ensuring your scanner gets back to operation with minimal interruption. Experience the convenience of expert guidance for troubleshooting and firmware installation without the need for complicated procedures—HP's professional team supports you every step of the way. Additionally, this service includes electronic remote monitoring capabilities, facilitating faster identification and resolution of potential issues before they escalate.

With included shipping and a flexible coverage window during standard workdays, you benefit from reliable support tailored to your business needs. Optional features such as accidental damage protection and defective media retention enhance your protection against unforeseen events, safeguarding your investment. Choose the HP 3 year Parts Coverage Hardware Support for peace of mind and professional care that keeps your scanning operations running smoothly.



Specification Details
Product Name HP 3 year Parts Coverage Hardware Support for SD Pro Series Scanner
Product Number U5AC9E
Care Pack Type Electronic
Duration 3 years (36 months)
Service Method Part exchange
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Place of Service Channel
Support Type Exchange
Logistics Options Parts shipped next business day
Optional Service Features Accidental damage protection, Defective media retention, Comprehensive defective material retention, Call-to-repair time commitment for hardware support
UNSPSC Code 81111812
Additional Information EMEA Channel only
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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