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HP 3 Year Next Business Day Service with Defective Media Retention for Color LaserJet Enterprise MFP X677xx
Brand: HP
SKU: U45TKE
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MPS Product:
Includes service, maintenance, and usage-based management

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Key Specs

Product Overview

Description

HP 3 Year Next Business Day with DMR Service for Color LaserJet Enterprise MFP X677xx

Ensure your Color LaserJet Enterprise MFP X677xx stays up and running with the reliable HP 3 Year Next Business Day Service with Defective Media Retention (DMR). Designed for businesses that demand minimal downtime, this care pack provides expert onsite hardware support with a guaranteed next business day response. Whether troubleshooting remotely or providing in-person repair, HP’s skilled technicians are prepared to help you quickly resolve issues to keep your operations smooth and efficient.

This service plan offers comprehensive coverage including replacement parts and materials, expert escalation management, and full support for all HP branded components like network cards, memory, paper trays, and duplex units. Most importantly, with Defective Media Retention, you retain control over your sensitive data by keeping your failed storage media. This additional layer of data security ensures compliance with business and industry-specific security standards.

With convenient onsite repairs, remote diagnostics, and dedicated support staff, you can count on HP’s expertise to reduce your technology disruptions and maximize uptime. Protect your investment with a trusted service solution that aligns with business needs and helps you maintain productivity every day. Let HP’s professionals be your partner in reliable equipment maintenance.



Specification Details
Product Name HP 3 year Next Business Day with DMR Service for Color LaserJet Enterprise MFP X677xx
SKU U45TKE
Care Pack Type Electronic
Service Type Onsite repair with Next Business Day response
Duration 3 years (36 months)
Coverage Window Standard workdays - 9 hours
Defective Media Retention Included (retain failed storage media)
Warranty Coverage In warranty
Support Features Remote diagnostics, replacement parts, escalation management, coverage for all HP branded components
Place of Service Onsite
UNSPSC Code 81112306
Registration Required No
Manufacturer HPI
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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