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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UA5K4E
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

HP 3 Year Next Business Day w/Defective Media Retention for Color LaserJet E77825-E78325 MFP Managed

Ensure your Color LaserJet E77825-E78325 Multifunction Printer runs smoothly and securely with HP's 3 Year Next Business Day service plan featuring Defective Media Retention. Designed for professionals who demand reliable hardware support and data security, this Care Pack delivers prompt onsite repairs and expert remote troubleshooting to minimize downtime and keep your operations running efficiently.

Experience peace of mind knowing that if hardware issues arise, HP's skilled technicians will be at your door the very next business day to restore your device to full functionality. This service plan provides not only rapid response times but also the critical ability to retain defective storage media. Protect your sensitive data by maintaining possession of failed storage drives, enabling secure disposal or archiving consistent with your security standards and compliance requirements.

Backing your investment is comprehensive coverage of all HP branded components, from network and memory modules to paper trays and duplex units. With HP’s formal escalation management, even complex hardware incidents are resolved effectively, ensuring your Color LaserJet device delivers optimal performance throughout its service life. Trust HP's dedicated experts to keep your business productive and data confidential with this essential service solution.



Specification Details
Product Number UA5K4E
Care Pack Type Electronic
Care Pack Subtype BASE
Duration 3 years (36 months)
Service Method Onsite repair
Response Time Next business day response
Warranty Coverage In warranty
Additional Support Option Defective media retention
Coverage Window Standard workdays - 9 hours
Support Type Onsite repair
Service Features
  • Remote problem diagnosis and support
  • Onsite hardware support - next business day
  • Defective media retention
  • Replacement parts and materials included
  • Escalation management
  • Coverage for all HP branded components
UNSPSC Code 81112306
Product Classification Fixed CP standalone
Place of Service Onsite
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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