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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9MU0E
Sale price  $173.00 SAVE   $10.48 Regular price  $183.48
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Support for Your HP LaserJet Enterprise M607 M610

Experience peace of mind with the HP 3 Year Next Business Day Service designed specifically for LaserJet Enterprise M607 and M610 models. This comprehensive Care Pack ensures that when hardware issues arise, expert assistance is just a phone call and a day away. Benefit from rapid remote troubleshooting by IT specialists who work diligently to diagnose and resolve issues swiftly, minimizing downtime and keeping your workflow uninterrupted.

Should an onsite visit be necessary, skilled technicians will arrive promptly the next business day to perform repairs and replacements directly at your location. With parts and materials included, your device can be restored to full functionality with no hassle. This service is tailored for businesses seeking high availability and continuity, covering all HP branded components including network cards, memory modules, and accessories such as paper trays and duplex units.

Security is paramount — this service includes Defective Media Retention, allowing you to maintain control over sensitive data by keeping your old storage media after replacement. Trust in HP’s formal escalation management to address complex problems efficiently, ensuring that your technology investment is protected and performance optimized throughout the three-year warranty period.



Specification Details
Product Name HP 3 year Next Business Day Service for LaserJet Enterprise M607 M610
Product Number U9MU0E
Care Pack Type Electronic
Service Method Onsite repair
Response Time Next business day
Duration 3 years
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Additional Support Option Defective media retention
Coverage All HP branded components including Jetdirect network cards, memory, paper trays, duplex units, and storage media
Support Features Remote problem diagnosis, onsite hardware support, replacement parts, escalation management
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.