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HP 3 Year Next Business Day Hardware Support with DMR and MKR for DesignJetXL 3800MFP (A & B Series)
Brand: HP
SKU: U67Q0E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Ensure Peak Performance with HP 3 Year Next Business Day Hardware Support

Experience unparalleled reliability and peace of mind with the HP 3 Year Next Business Day Hardware Support with Defective Media Retention (DMR) and Maintenance Kit Replacement (MKR) specifically designed for your HP DesignJetXL 3800MFP (A and B Series). This comprehensive Care Pack guarantees professional onsite repair service, ensuring your hardware is back up and running quickly with expert attention, arriving at your location on the next business day. Tailored to meet your business continuity needs, it combines efficiency with convenience to minimize downtime.

Benefit from fast, responsive service delivered during standard 9-hour workdays, five days a week, ensuring prompt diagnosis and resolution of hardware issues. This support includes replacement parts and materials, along with preventive maintenance kits to keep your printer operating optimally. With formal escalation procedures, remote diagnostic support, and access to HP's electronic resources and tools, your investment is safeguarded comprehensively for three full years.

Whether you require immediate onsite assistance or remote troubleshooting, HP's dedicated support specialists are ready to help. The added advantage of defective media retention offers enhanced security, providing you with confidence in managing sensitive materials. Make your print operations smoother, more reliable, and more efficient by selecting this premium HP Care Pack service.



Specification Details
Product Number U67Q0E
Product Name HP 3 year Next Business Day Hardware Support w/DMR/MKR for HP DesignJetXL 3800MFP (A and B Series)
Care Pack Type Electronic
Service Type Onsite repair
Coverage Period 3 years (36 months)
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Additional Support Options Defective media retention, Preventive Maintenance Kit replacement
Warranty Coverage In warranty
Service Features Remote problem diagnosis and support, next business day onsite hardware support, replacement parts and materials included, formal escalation procedures and management, access to electronic support information and tools, HP remote system access and support, replacement of Preventive Maintenance Kits
Product Type Care Pack
Manufacturer HPI
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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