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Brand: HP
SKU: U11VKE
$645.00
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Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

HP 3 Year Next Business Day w/DMR Service for Color LaserJet Managed MFP E47528

Ensure your Color LaserJet Managed MFP operates at peak performance with HP's comprehensive 3 Year Next Business Day Onsite Service coupled with Defective Media Retention (DMR). Designed to minimize downtime and provide seamless support, this Care Pack guarantees that any hardware issues will be swiftly addressed by HP's expert technicians. With next business day onsite repair response, you can focus on your work with confidence, knowing help is just a call away.

This service not only prioritizes your device's uptime but also your data security. Retain control over your sensitive information by keeping defective storage media, allowing secure disposal or archiving in compliance with your industry standards. HP’s skilled support team is equipped to remotely diagnose problems, provide replacement parts, and handle complex service escalations, ensuring your hardware is restored efficiently and reliably.

Benefit from comprehensive coverage of all HP branded components, including network and memory parts, paper trays, duplex units, and storage media. With standardized support hours during business days and a full 3-year duration, this Care Pack is a crucial investment for businesses that value prompt, professional, and secure hardware support from HP.



Specification Details
Product Name HP 3 year Next Business Day w/DMR Service for Color LaserJet Managed MFP E47528
SKU U11VKE
Care Pack Type Electronic
Service Method Onsite repair
Response Time Next business day response
Duration 3 years (36 months)
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Warranty Coverage In warranty
Support Type Onsite repair
Service Features Remote problem diagnosis and support, Onsite hardware support - next business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Product Number U11VKE
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.