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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UQ496E
Sale price  $253.00 SAVE   $1.76 Regular price  $254.76
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
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Key Specs

Product Overview

Description

Reliable and Secure Onsite Support with HP 3 Year Next Business Day w/Defective Media Retention Service for Color LaserJet CP5225

Ensure your HP Color LaserJet CP5225 remains fully operational and secure with HP's comprehensive 3 Year Next Business Day Onsite Service. Designed for busy work environments where uptime is critical, this service offers swift expert assistance by dispatching certified technicians to your location the very next business day. With a focus on immediate problem resolution and minimal disruption, you can rest assured that expert help is always just a call away.

This service empowers you with control over your sensitive data through the Defective Media Retention option, allowing you to securely retain failed storage media. This not only helps you meet strict security protocols but provides peace of mind knowing your confidential information stays in your hands. Benefit from prompt remote troubleshooting combined with onsite repairs and replacement parts to get your device up and running quickly.

Additional advantages include full coverage of all HP branded components, escalation management for complex incidents, and a service window aligned with standard business hours. Whether you need network components, memory, or other critical accessories serviced, HP's dedicated support team ensures your printer operates reliably for years to come.



Specification Details
Product Name HP 3 year Next Business Day w/Defective Media Retention Service for Color LaserJet CP5225
SKU UQ496E
Duration 3 years (36 months)
Service Type Onsite repair with next business day response
Service Features Remote diagnosis, onsite hardware support, defective media retention, replacement parts included, escalation management, full HP component coverage
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Care Pack Type Electronic, BASE subtype
Place of Service Onsite
Additional Support Defective media retention
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.